Privacy policy

Last Updated: March 17, 2026

This Privacy Policy describes how TrioAuraDesign (the "Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from the Site.

1. PERSONAL INFORMATION WE COLLECT When you visit the Site, we collect certain information necessary to process your orders and improve your shopping experience. This includes:

  • Contact Information: Name, shipping address, billing address, email address, and phone number.

  • Payment Information: Payment card details and billing information (processed securely through encrypted payment gateways).

  • Device Information: IP address, browser type, time zone, and cookie information to help us understand how you interact with our Site.

2. HOW WE USE YOUR PERSONAL INFORMATION We use your personal information to provide you with our services, which includes:

  • Processing payments and fulfilling orders.

  • Communicating with you regarding your order status or support inquiries.

  • Screening orders for potential risk or fraud.

  • Providing you with information or advertising relating to our products, according to your preferences.

3. SHARING PERSONAL INFORMATION WITH PRODUCTION PARTNERS To provide a diverse range of products and ensure global delivery, we partner with a global network of specialized production facilities and print-on-demand services. By placing an order, you acknowledge that we share your name, shipping address, and order details with these third-party production partners solely for the purpose of manufacturing and delivering your specific items. These partners are contractually obligated to protect your data and use it only for fulfillment purposes.

4. THIRD-PARTY SERVICE PROVIDERS We use service providers to help us operate our store:

  • Shopify: Our store is hosted on Shopify. They provide the e-commerce platform that allows us to sell our products to you.

  • Analytics: We may use Google Analytics to help us understand how our customers use the Site.

5. YOUR RIGHTS (GDPR & CCPA) Depending on where you live, you may have the right to access the personal information we hold about you, to port it to a new service, or to ask that your personal information be corrected, updated, or erased. If you would like to exercise these rights, please contact us at info.trioauradesign@gmail.com.

6. DATA RETENTION When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

7. COOKIES We use cookies to power our storefront and analyze website traffic. You can control and manage cookies through your browser settings.

8. CONTACT US For more information about our privacy practices, or if you have questions, please contact us by e-mail at info.trioauradesign@gmail.com.